Updated: Feb. 11, 2008
Information about Terms of Use for Sound Box Graphics clients.

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. SOUND BOX GRAPHICS RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. Sound Box Graphics is NOT LIABLE for errors in a final product caused by any of the following reasons after proof has been approved:
misspelling, graphics issues, bleed problems, grammar, fonts issues, punctuation, incorrect or missing folds, etc.

I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.

COPYRIGHT
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Sound Box Graphics Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work.

CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. Sound Box Graphics does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Sound Box Graphics be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
You acknowledge that Sound Box Graphics does not pre-screen Content, but that Sound Box Graphics and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Sound Box Graphics may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Sound Box Graphics, its users and the public.

GOVERNING LAW
Sound Box Graphics is based in Glendale, California.  Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Glendale, CA. You agree to submit to the jurisdiction of Glendale, CA courts and agree that venue in these courts is proper in any such legal action or proceeding.

LIMITATION OF LIABILITY
In no event shall Sound Box Graphics or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Sound Box Graphics has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Sound Box Graphics or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Sound Box Graphics be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

INDEMINITY
You agree that you shall indemnify and defend Sound Box Graphics and all parties from whom Sound Box Graphics has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

DESIGN FILES
Sound Box Graphics does not provide any design files unless agreed to prior to design and/or appropriate fees are paid to acquire the design files.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. Sound Box Graphics is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Sound Box Graphics is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

COLOR PROOFING & MATCHING
Sound Box Graphics is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Sound Box Graphics will try it's best to match the gradient density of each color. Sound Box Graphics is not liable for the final appearance of a color. Application of UV Coating may effect or change the appearance of the printed colors. Sound Box Graphics is not liable for the final color appearance of a UV product/s.

ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.

ORDER CANCELLATION
Sound Box Graphics will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is canceled, any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. No Refunds are issued for the Logo and Graphic design services.

RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Customer must notify Sound Box Graphics within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.

ORDER SHIPPING AND DELIVERY
Sound Box Graphics will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Sound Box Graphics be liable for any consequential or damages resulting from any delay in shipment or delivery.
All Sound Box Graphics customers agree not to hold Sound Box Graphics liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Sound Box Graphic's direct control. Sound Box Graphics shipment and delivery dates are calculated based upon estimates provided by our suppliers. Sound Box Graphics will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. Sound Box Graphics is not responsible for 3rd party shipping errors, omissions or damaged shipments.

CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Sound Box Graphics will reship the package with corrected address and charge an additional shipping fee for the shipment.

CREDIT CARD CHARGES
Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license.
(A valid photo I.D)

We reserve the right to refuse service without disclosing a reason. All prices are subject to change.

Updated: Feb. 11, 2008
Information about Privacy on Sound Box Graphics

Sound Box Graphics is committed to protecting your privacy. You can visit all pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to Sound Box Graphics; it does not apply to other online or offline sites, products or services. Please read the complete Sound Box Graphics privacy statement.

Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Sound Box Graphics products. Personal information collected by Sound Box Graphics often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.
Sound Box Graphics also collects information about which pages our customers visit within Sound Box Graphics. This site visitation data is identified only by a unique ID number, and it is never linked with personal information

Use of your Personal Information
We use your personal information for the following purposes:
To ensure our site is relevant to your needs.
To alert you to product upgrades, special offers, updated information and other new services from Sound Box Graphic, if you so request. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Control of your Personal Information
When you register, or otherwise give us personal information, Sound Box Graphics will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. Sound Box Graphics may send out periodic e-mails informing you of product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
Sound Box Graphics will provide you with the means to ensure that your personal information is correct and current.

Security of your Personal Information
Sound Box Graphics is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information
Sound Box Graphics is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies
When you visits the site, a cookie may be placed on the your machine (if your machine accepts cookies) or is read if you have visited the site previously.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact Sound Box Graphics by calling 818-550-0800 or e-mail.

Changes to this Statement
Sound Box Graphics will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.